Service Advisor
Are you a customer-focused professional with a passion for cars? Join our team at Bruce Honda as an Automotive Service Advisor and be the key connection between our customers and our service team!
What We Offer:
- Competitive Salary: Enjoy a stable income with opportunities for bonuses.
- Professional Development: Access ongoing training to enhance your skills and career growth.
- Supportive Work Environment: Join a team where collaboration and customer satisfaction come first.
- Employee Discounts: Receive discounts on vehicle parts, services, and maintenance.
- Comprehensive Benefits Package: Health, dental, and retirement benefits to support you and your family.
Your Responsibilities:
- Customer Engagement: Greet customers warmly and listen to their service needs.
- Service Recommendations: Provide clear, accurate service estimates and explain necessary repairs and maintenance.
- Scheduling & Coordination: Manage appointments to ensure efficient workflow in the service department.
- Liaison Role: Act as the bridge between customers and technicians, ensuring transparency and communication.
- Follow-Up: Contact customers to update them on repair status, and confirm satisfaction post-service.
What You Bring:
- Strong interpersonal and communication skills, with a focus on customer satisfaction
- Previous experience in automotive service, retail, or customer service is an asset.
- A keen interest in automotive services and a willingness to learn.
- Excellent organizational skills and the ability to handle multiple tasks.
- Proficiency in computer systems and experience with service management software is a plus.
Join us and help make every customer experience smooth and positive! Apply today to start your career as a Service Advisor.