Service & Warranty Specialist
Join a team that sets the standard.
Are you a customer-focused, detail-driven service professional who knows their way around dealership operations and warranty processes? Bruce Nissan is seeking a Service & Warranty Specialist to join our growing team and be a key player in delivering top-tier experiences for every guest who walks through our doors.
At Bruce Nissan, you'll be part of a trusted, highly reputable Automotive Service Department where your expertise in customer service and warranty support truly shines—plus, you could be eligible for a $3,000 signing bonus!
What You’ll Do
Act as the main point of contact for Service customers—providing clear communication, seamless scheduling, and an exceptional experience
Accurately open, update, and close repair orders with attention to detail
Handle warranty submissions from start to finish—ensuring claims are prepared, documented, and processed in accordance with manufacturer guidelines
Collaborate with Technicians and Management to ensure efficiency and accuracy
Support the Service team with administrative tasks and workflow coordination
Maintain a high level of professionalism and guest satisfaction in every interaction
What You Bring
Experience in Automotive Service, Warranty Administration, or a related role (Bringing 5+ years of Service Advisor or Automotive Warranty experience? We'll put a $3000 signing bonus in your pocket in exchange for 3 years of commitment!)
Ability to work Full-Time hours (Monday to Friday from 8:00am to 5:00pm)
Valid Nova Scotia's Driver's License and acceptable Driving Record
Strong organizational and multitasking skills
Ability to work in a fast-paced environment
Excellent communication and customer service abilities
Experience with Dealership Management Systems is considered an asset
A positive attitude and a passion for providing exceptional service
Why You'll Love Working At Bruce Nissan
Be part of a high-performing, reputable service team that values collaboration, professionalism, and innovation
Competitive pay plan and a $3,000 signing bonus for candidates with 5+ years of Service Advisor or Warranty experience (with a 3-year commitment)
Comprehensive Health & Dental benefits with a Health Spending Account and access to 24/7 Virtual Healthcare
Retirement Savings Plan with Matching Contributions and VIP Banking Perks
Save Big with Employee Discounts on Parts, Service and Sales
Work/Life Balance with Paid Vacation and Personal Days
Career Growth Opportunities in a supportive, engaging workplace
Ready to join a dealership that invests in you? Apply today and drive your career forward with Bruce Nissan!
